Last Updated: 2025.3.4

1. Introduction
Orlant International Pte Ltd ("Company," "we," "us," or "our") provides this website (www.orlant.sg) and related services (collectively, the "Service") for the purchase of electric clothes drying machine and associated products. By accessing or using the Service, you agree to these Terms & Conditions ("Terms"). If you disagree, do not use the Service.

2. Definitions
- **"Device"**: Any internet-connected device used to access the Service.
- **"Products"**: Electric clothes drying machine and related goods sold on the Service.

- **"Third-Party Services"**: External content, links, or services not operated by us.

3. Eligibility
You must be at least 18 years old and possess legal capacity to use the Service. By placing an order, you warrant the accuracy of all provided information.

4. Orders & Payments
- All prices are in **Singapore Dollars (SGD)** and inclusive of GST unless stated otherwise.
- We reserve the right to correct pricing errors and cancel orders arising from such errors.
- Payment methods: [List accepted methods, e.g., credit cards, PayNow].

5. Returns & Refunds
- **14-Day Return Policy**: You may return Products within 14 days of delivery if unused, in original packaging, and with proof of purchase. Return shipping costs are your responsibility unless the Product is defective.
- **Refunds**: Processed within 14 business days of receipt of returned Products. Excludes customized or perishable items.
- **Warranty**: Products include a [12/24]-month limited warranty against manufacturing defects. Warranty claims require proof of purchase and adherence to usage guidelines.

6. Intellectual Property
All content (text, logos, software, designs) on the Service is owned by or licensed to us and protected under Singapore’s Copyright Act. Unauthorized use (e.g., copying, reverse engineering) is prohibited.

7. User Responsibilities
You agree not to:
- Misuse the Service for unlawful purposes.
- Infringe our or third-party intellectual property.
- Introduce malware or disrupt Service functionality.

8. Limitation of Liability
- **Consumer Rights**: Nothing in these Terms limits your statutory rights under Singapore’s Consumer Protection (Fair Trading) Act.
- **Exclusions**: We are not liable for:
- Indirect, incidental, or consequential damages (e.g., loss of profits).
- Third-Party Services or user-generated content.
- Events beyond our reasonable control (e.g., natural disasters).
- **Maximum Liability**: Limited to the amount paid for the Product(s) in question.

9. Data Privacy
We comply with Singapore’s Personal Data Protection Act (PDPA). Our Privacy Policy (linked here) details how we collect, use, and protect your data. By using the Service, you consent to such processing.

10. Dispute Resolution
- **Negotiation**: Parties agree to resolve disputes amicably within 60 days of written notice.
- **Arbitration**: Unresolved disputes shall be settled by arbitration under the Singapore International Arbitration Centre (SIAC) Rules, with proceedings in Singapore.
- **Governing Law**: These Terms are governed by Singapore law.

11. Amendments
We may update these Terms periodically. Material changes will be notified via email or website notice 30 days in advance. Continued use constitutes acceptance.

12. Contact Us
Email: enquire@orlant.com.sg
Phone: +65 9772 9466
Address: 11 Woodlands Close, #08-21, Woodlands11, Singapore 737853